Workplace Mental Health First Aid

A mentally healthy workplace minimises harm and promotes protective factors for all employees, providing them with an open and supportive environment.

Mental Health First Aid – 2 Day Course

If you hurt yourself at work, chances are you’ll be treated by a first aider. But mental health problems aren’t usually as clearcut as treating a bruise or a sprain – it can be tough for you to know what to do in a time of need and you may even feel out of your depth. However, supporting someone who is experiencing symptoms of poor mental health at work can make an enormous difference to their recovery.

This two day accredited course teaches participants about common mental health issues, and has been found to increase their knowledge, awareness and skills. Upon completion of the course, some organisations have introduced Mental Health First Aid Officers, in the same way they have First Aid Officers.

Whilst the program is offered over two days, this can be structured in a number of ways. All participants receive a copy of the MHFA Manual and a Certificate of Completion. Participants can also complete an online competency assessment following the course and will receive a 3 year accreditation.

Course Overview

Participants learn the signs and symptoms of mental health problems, where and how to get help and what sort of help has been shown by research to be effective. The program is offered over two days and covers four modules. All participants receive a copy of the MHFA Manual and a Certificate of Completion.

Module 1:

Mental Illness: the prevalence and impact
Mental Illness intervention techniques
Depression- the signs, symptoms and the risk factors
How to intervene when you see signs of depression?


Module 2:

Crisis first aid for suicidal thoughts and behaviours
Crisis first aid for non-suicidal self-injury
First aid for depression
Anxiety: the signs, symptoms and the risk factors
How to intervene when you see signs of anxiety?

Module 3:

Crisis first aid for panic attacks
Crisis first aid after traumatic events
First aid for anxiety problems
Psychosis: the signs, symptoms and the risk factors
How to intervene when you see signs of psychosis?


Module 4:

Crisis first aid for severe psychotic states
First aid for psychosis
Substance misuse: the signs, symptoms and the risk factors
How to intervene when you see signs of substance abuse?
Crisis first aid for severe effects of substance use
Crisis first aid for aggressive behaviour
First aid for substance use problems

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